Shipping policy

Shipping Policy

Order Processing:

Orders are processed within [1-2 Days]. Orders are not shipped or delivered on weekends or holidays, with exception to Saturday if the order is placed before 1159AM. .
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates:

Shipping charges for your order will be calculated and displayed at checkout.
Delivery estimates will vary based on your location and selected shipping method:
- Standard Delivery to Ohio, Kentucky, Indiana, Michigan, Pennsylvania, West Virginia: [1-2 business days]
- Standard Delivery Nationwide: [3-5 business days]

Shipping Confirmation & Order Tracking:

You will receive a Shipping Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes:

Cincy Jewel is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

Cincy Jewel is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy:

Returns Policy:

Our [Return & Refund Policy] provides detailed information about options and procedures for returning your order.

Contact Us: If you have any questions about our Shipping Policy, please contact us at: